Which computer system should the companies upgrade 

HP provides business with computer systems for everyday business needs, and that’s budget-friendly.

Alternative B – Dell: Is an American-owned computer technology firm based in Round Rock, Texas. Dell is amongst the largest technological corporations in the world. Dell sells a variety of products that could help our business such as desktops, laptops, printers, and storage devices. Dell provides businesses with deals where the more one buys the more one saves.

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Dell is more expensive than HP. However, both offer first-class performance. Dell has more features than Hp. For example, comparing Dell Inspiron 17R Special Edition 7720, and HP Envy 2012, Dell has a Blu-ray player, Beats Audio and 1920 by 1080 screen resolutions (Low, 2014).

Dell has 17 promotions. The company offers three coupon codes, 12 sales, and two free shipping coupons. In their latest offer, Dell gave out 30% coupon deals on select laptops and desktops in the last day.

Dell has web and social support and phone support. They have a speedy twitter team and a useful chat service. Many customers find solutions to their problems online. However, Dell has to streamline its support site to make it easier to get live chat function (Rutherford, 2014).

HP has web and social support, and phone support. Customers argue that they were satisfied with the support from HP. However, some of their customer support services like SmartFriend are very expensive. They charge almost $100 for assistance (Low, 2014).

The specifications of the machine vary from HP and Dell. However, the paper will compare two laptops, HP Compaq nc6220 and Dell Latitude D610. These two laptops are somehow similar. The HP laptop has Intel Pentium M 1.6 GHz, 512 MB DDRII ram, 14.1” 1024 X 768 resolution screen, Intel media accelerator, 40GB, 5400rpm HDD, DVD/CD-ROM (Low, 2014).

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