Unit IV Assignment

Imagine you are a small business owner trying to grow your business, and use the guidelines and examples from Chapter 9 to create two separate letters to your customers for the following purposes. For each letter, you may choose what type of business you own and what your business is selling.

1. An expensive product you sold but did not manufacture was recently returned to your store because it was

Don't use plagiarized sources. Get Your Custom Essay on
Unit IV Assignment
Just from $13/Page
Order Essay

defective, and the customer is angry that your store did not catch the defect prior to the sale. To make matters

worse, you no longer have this item in stock, and you will not be able to order another.

Write a “bad-news” letter to explain the situation and apologize to the customer. See figure 9.8 in the textbook for

an example of a bad-news letter.

2. A job that your company was hired to complete was finished ahead of schedule and under budget.

Write a “good-news” letter that would be attached to a final invoice, explaining the situation and thanking the

customer for doing business with you. See figure 9.7 in the textbook for an example of a good-news letter.

Each letter should be approximately one page in length.

Order your essay today and save 25% with the discount code: NOVE

Order a unique copy of this paper

550 words
We'll send you the first draft for approval by September 11, 2018 at 10:52 AM
Total price:
Top Academic Writers Ready to Help
with Your Research Proposal
Live Chat+1(978) 822-0999EmailWhatsApp

Order your essay today and save 20% with the discount code GREEN

paket wisata banyuwangi minyak lintah nusa penida tour bromo ijen tour loker situbondo slot gacor slot bonus 100 togel taiwan slot online bandar togel online charcoal briquettes istanaimpian rajabandot kingdomtoto Key4d lotus4d olxtoto