We are very committed to protect and respect the privacy of any person visiting or using our website. This includes any information that can be used to directly or indirectly refer to you as a natural person. This information consists of your personal data and we promise to protect it with strict accuracy.
Your personal data can be collected from you or our partners, through contracts or other legal arrangements you have with us or our partners. Your consent and permission can be collected by us directly or indirectly from third parties whom you have instructed to pass or share the information with us.
Any time you visit our website or member communities, any of this information about you might be collected.
The following is a list of the types of personal data we collect about you and why this data is processed.
|Personal information type||Purposes for collecting the information|
|1.||User’s country||User verification – To prevent fraudulent use and resale of a user’s account. For tax implications and VAT purposes.|
|2.||User’s email||The main contact of communication with the user. Channel for the provision of marketing and promotional materials.|
|3.||User’s name and surname||For user verification. For invoices, billing, and taxation. To prevent fraudulent use and resale of the user’s account.|
|4.||Phone number||For user verification, Contact for immediate communication with the user, Customer support|
|5.||City/State/ZIP code/address||Billing information for invoices.|
Your personal data might be collected for some or all of the following reasons.
Your data might be processed legally on our website for the following reasons.
You can share your personal data with us with your consent in any of the following ways.
The information you share with us can be personal, financial, educational, or related to your order.
You can share personal data with us for legal reasons such as entering into a contract with us especially when purchasing products and services from our website.
We may receive information about you from other sources in any of the following ways.
Files- Please do not share with us or upload on our website files you are not allowed to use. These include files with your personal information or the personal information of other people without their consent. These files might be collected and stored on our website and we do not guarantee the security of any information contained in those files.
Your personal information might be shared with third parties for legal reasons or when you give us permission to do so. In any case, your data might be shared with,
Any personal data about our clients will be one of the transferred assets of the company if our website or all its assets are acquired by a third party. The following are other reasons why your personal data might be shared with a third party.
Aggregated data is data that has been compiled into data summaries or reports and is mainly used for public reporting or for statistical purposes. This data does not contain information that can be used to identify an individual as their personal information has been removed.
Any data provided to third parties in this form is not personal data. We will at times share aggregated data with third parties but you have the right to object if your data is used.
During the registration process or when creating a personal account, you will be requested to create a password. This password will help you access your account and other parts of our website. Please do not share the password as it can be used to access your account. It is your responsibility to keep your password safe from unauthorized persons.
In case this password gets into the hands of an unauthorized person, ensure you change it as soon as possible by pressing the “forgot password” button. You can also contact our support team if you have any problem changing your password for assistance.
Although the transmission and storage of data on the internet is not completely secure, we promise to do anything in our power to ensure maximum data protection. Your data will be encrypted to the standard required by the GDPR rules of data protection.
Your data will only be kept in our database as long as it is necessary and for any of the following cases.
We might refuse to enter into a contract with you if you refuse to share your personal information with us especially if the data is necessary for service provision.
Every customer has legal rights to their personal data. The following are your rights under the law and how we protect them.
|Legal right||How your rights are protected|
|The right to be informed||This page has been created to inform you how your data is corrected, stored, and processed. We always try our best to ensure you know everything about the data we hold about. All questions about your data will be answered with complete transparency by our support team.|
|The right to access||You can access the information we hold about you at any time. Please contact our support department if you need help accessing your information.|
|The right to rectification||You can change any information we hold about you if it is incomplete or inaccurate.|
|The right to erasure.||You have the right to be forgotten. As long as there is no unfinished business between you and our company, you can request us to delete all information we have about you. Your information will be deleted as we no longer have the right to keep or process the information.|
|The right to restrict processing||You have the right to stop us from using the data we hold about it. This means that we can still hold your data but we cannot process it further.|
|The right to data portability||You have the right to obtain and reuse the data we hold about you safely and securely without affecting the usability of your data.|
|The right to object||You have the right to object to the processing of your personal data even if it is based on our legitimate interest, the exercise of official authority, direct marketing, or for the purpose of statistics (data aggregation)|
|The right to withdraw consent||You can withdraw your consent and stop us from processing your data at any time. The processing of your data should stop immediately.|
|The right to complain to a supervisory authority||You have the right to send your complaints to the ICO (Information Commissioner’s Office) but this should be after you have complained to our dispute resolution department and they fail to solve your problems.|
For any of the above issues, you can contact us at any time through live chat, email, message on your order page, or you can call us through the phone numbers provided on this website.
The following laws govern personal data protection in the UK.
The Information Commissioner’s Office is an independent authority that upholds the rights of information on public interest in the United Kingdom.
You can contact us through the email address and phone number provide on our website for questions or assistance at any time of the day or night. It is also safe to live chat with our online agents.