Prepare this assignment according to the guidelines found in the APA Style Guide

Provide a 6 pages analysis while answering the following question: Cipd. Prepare this assignment according to the guidelines found in the APA Style Guide. An abstract is required. For example, employees requests for additional time to complete a particular task, while the manager requires from them, to complete the task within the specified time. In such cases, the issue is usually resolved as per the companies’ policy. But, if it is not possible to do so, then, those with the supreme authority and responsibility seek to resolve the issue in the light of their relevant knowledge and experience.

In a business environment, verbal communication plays a crucial role, because, in a business environment, one deals with people, belonging to different background, culture and race and of different ages as well. Examples of verbal communication include:

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After agreeing on the particular service to be provided, it should be provided accordingly, that is, as per the agreement. This would assist you to obtain customer’s confidence on you which is the foundation of strong business relationship with customers.

It is essential to keep the customers well informed about the current situation regarding the service to be provided. This would be helpful, in case it becomes difficult to provide the service to the customer in the agreed time period and a reasonable justification is required to be presented to the customer as to why the service could not be offered in the agreed time period.

It is necessary to prioritize work, in order to manage time. It should be determined that which work is very important and urgent and which work is the least important and urgent, so that it can be carried out accordingly.

It is imperative to keep reviewing the service on regular intervals by acting as per the feedback of the customers. This would facilitate you to improve to the quality of your service and would also create a positive impact on your customers.

CPD is basically a mixture of various approaches, thoughts and methods which facilitate a person learn and achieve growth constantly.

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