Resource: Hospitality Extraordinaire Case Study in Technology Strategies for the Hospitality Industry, Ch. 2
Read the Hospitality Extraordinaire Case Study at the end of Technology Strategies for the Hospitality Industry, Ch. 2.
Answer the following questions in a 1,050- to 1,400-word paper:
Define Hospitality Extraordinaire’s strategy. How does IT factor into this strategy to support or enable it?
Identify the core technologies used by Hospitality Extraordinaire. Discuss the value each contributes and any competitive advantage derived.
If you worked for a competing hotel company, what traits would you find most admirable in Hospitality Extraordinaire and why/what would you do to compete?
If you worked for Hospitality Extraordinaire’s IT department, what challenges might you face? What recommendations would you have for new technology initiatives or directions?
What are the key teaching points in this case? Why are they important, and how will you apply them in your professional career?
What tools would you use to leverage the power of information in Hospitality Extraordinaire?
Based upon your experience, which IT tool or strategy do you think has made the biggest impact on the company’s success?
Format your paper according to APA guidelines.