8. Given the process below, how many units will be in backlog (i.e., waiting in line) after 4 hours? Input Capacity Market Demand (orders received) 12 units/hour 10 units/hour 15 units/hour Input = 4*12 = 48 units Capacity*Time = Output = 4*10 = 40 units Backlog = 8 units. In general Backlog(t+1) = Backlog(t) + Input(t) Output(t) 9. Given the process below, which of the following is its efficiency? Input Output Market Demand Standard Output (orders received) 14 units/hour 10 units/hour 15 units/hour 14 units/hour Efficiency = Actual Output/Standard Output = 10/14 = .7143 = 71/43% 10. When the input to a process exceeds its capacity, what occurs in the process and for the organization? 11. When the input to a process is less than its capacity, what will occur in the process and for the organization?