Employee Need Assessment and Performance Management for (Phyllis Young)

Watch animation….

http://media.capella.edu/CourseMedia/BUS4080/momandpop/momandpop.asp

Retail Management Project Description and Scoring Guide

Overview

To be an effective retail manager, you must be able to formulate strategies to move the business forward. This course project will give you an opportunity to wear the many hats of a retail manager and learn to analyze situations to formulate successful business strategies. For your course project, you will watch different sections of an animation detailing aspects of a fictitious retail organization called the Country Store. Based on the Country Store, you will complete the following components:

· Employee Need Assessment and Performance Management

· Watch the “Employee Needs Assessment” section of the animation and assess traffic patterns, trends, and demographics to determine employee need.

· Once the total employee need is determined, analyze the business operations to determine where to place the employees in the store.

· Watch the “Performance Management” section of the animation and develop specific measures you would use to resolve the performance issues.

· Describe the positive and negative implications of implementing your selected measures.

Project Objectives

To successfully complete this project, you will be expected to:

1. Evaluate and develop retail environment to positively impact the consumer buying decision.

2. Analyze business operations to determine employee needs and successfully manage employees.

3. Create plan to enforce compliance with applicable regulatory, legal, and corporate policies.

4. Evaluate planning concepts to determine and maintain an appropriate product mix and profit margin.

Regulation Implementation and Supply Chain Management Scoring Guide

Describes the purpose, importance, and relevancy of three or more regulations in detail.

Describes the purpose, importance, and relevancy of three or more corporate policies in detail.

Develops strategies for ensuring business and employees are in compliance with regulations.

Explains the impact of supply chain logistics on business profitability.

Describes strategies for effectively managing supply chain.

Describes current economic trends that impact the supply chain.

Use the following scoring guide, along with the project information, for evaluating each learner’s work.

Submit the employee need assessment and performance management portion of your retail management project. Refer to the Retail Management Project Description and Employee Need Assessment and Performance Management scoring guides to ensure you meet all of the evaluation criteria.

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Checklist Item	No	Yes	Comments
Assesses traffic patterns, volume trends, and demographics to determine employee need. (16%)
Analyzes operational aspects of the business that impact employee need. (16%)
Recommends specific employee need and placement of employees throughout the store. (16%)
Analyzes employee performance scenarios and impact of employees on the business. (16%)
Develops performance evaluation strategies that address selling behaviors of employees. (16%)
Describes rationale and implications of performance evaluation strategies by explaining how implications will increase store performance. (20%)

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