For the first assignment in this course, you will be asked to analyze a local health organization (for example, a hospital, rehabilitation center, emergency medical center, or nursing home) and complete a series of tasks to determine its value.
One of the ways you will analyze the organization’s value is through a patient survey. Your task is to select a health care organization and create a survey that would be sent out to patients. You will also include information on how the survey will be delivered.
For more information on how to create a patient survey and to see example questions, review
Creating an Effective Patient Satisfaction SurveyLinks to an external site.
. You may also want to review some of the videos from the LinkedIn Learning course,
Using Customer Surveys to Improve Service
You should submit the following in a Word document:
An outline for the survey you send out that includes each of the questions and response options.
An explanation of how the survey will be distributed and to whom it will be distributed.
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