“Cultural Intelligence: A Tool or a Skill?”

Cultural Intelligence: A Tool or a Skill?” Please respond to the following:

  • * From the e-Activity, examine key communication barriers in multicultural working environments. Suggest two (2) possible effects of cross-cultural communication barriers. Recommend two (2) actions that a leader could take in order to demonstrate that he or she respects a member from another culture. Justify your response.
  • Suppose a manager believes that hiring three (3) more staff members would double productivity for the business unit; however, there is a hiring freeze in the organization. Suggest two (2) negotiating techniques that the manager could use with the company executives to receive an exemption from the hiring freeze. Provide a rationale for your suggestion.


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  • Watch the video titled “Cross Cultural Communication” (5 min 17 s). Be prepared to discuss.
  • Video Source: LearnComTraining. (2009, July 27). Cross Cultural Communication [Video file]. Retrieved from http://www.youtube.com/watch?v=BrJTf97Ev8o
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