Conflict resolution or conflict management

 Conflict management is considered a fundamental requirement in the managers of today so that they are able to adjust to the repercussions of a conflicting view between two parties and how to resolve this divide of opinions present in such a way as to develop a win-win scenario for the concerned parties (Deborah, 1998).

Conflict management is a technique that is considered mandatory for anybody who is residing in a community because the conflicting points of view give rise to situations that can only be helped by sound conflict resolution skills.

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For any organization or entity to be effectively and efficiently produced in the long run, the employees and stakeholders related to the organization need to share a common vision that can lead the company towards its ultimate goal (Peter, 1991). For this purpose, the company needs to identify the possible conflicting situations that might be present among the interests of the people concerned with the organization. The management needs to realize the repercussions of these conflicts and take proactive measures in order to avoid situations of conflict in the organization. In many organizations, separate training programs and workshops are conducted in order to familiarize their employees with the techniques of communication and all in order to develop the skills required for successful conflict resolution.

Dealing with conflict can be a serious matter. It requires personal skills and communication skills in the two bodies or in the moderator of the conflict so that a successful solution can be achieved that is acceptable for both parties. The theories state that one needs to understand the situation first in order to understand where they lack and till where they can stretch themselves in a compromise. When two entities come together to resolve a conflict, both expect a win-win situation and the situation that is the closest to their ideal win situation is the one accepted by them.

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