For this milestone, the goal is to allow you to continue your analysis form Milestone One (attached) (the answers highlighted are the right ones) and forecast various operational parameters for your chosen phone option. There are numerous forecasting tools and techniques available. However, for this project you will only use the naïve, moving average, and exponential smoothing (technique). In addition, you will evaluate trends in time series data, an invaluable skill in the business operations industry. Do not forget to include any assumptions you made during your analysis, as this will be important to decision makers reviewing your documentation.
Often times as part of a Business Case Analysis (BCA), a forecast technique will be utilized to support the recommendation(s). In this milestone, you will complete the forecasting report.
Using the phone option, you recommended in Milestone One, complete the following:
Compose your work in a .doc or .docx file type using a word processor (such as Microsoft Word,etc.)