First, watch the enclosed video(s) to see how a mediation session is conducted. Next, answer the following questions from Chapter 1 and Chapter 2.
Tenant-landlord MediationLinks to an external site.
Chapter 1 Question
What are your thoughts or impressions about mediation as a means of resolving disputes?
Chapter 2 Questions (These questions focus on the basic components and approaches of mediation and the importance of culture in mediation):
After reading about the “phases in the balanced mediation model” (p.28 -33), use Figure 2.1 Download Figure 2.1as a checklist to determine if all the basic components of mediation were present in the Tenant video: What components were obvious to you? What components were difficult to identify? Did the mediator effectively navigate through all the components? What components were missed or excluded?
What mediation approach(es) did the mediator ( in the video) use: transformative, evaluative, or facilitative? Explain.
How did you make your determination of the mediator’s approach? Explain and support your answer from the textbook.
What are the pros and cons of using the mediator’s approach in this case? Explain and support your answer from the textbook.
If you were the mediator, what other approach would you have used in this case? Explain.
Culture Matters in Mediation: Consider the cultural diversity in your community/city or your cultural norms, how might Hofstede’s cultural dimensions Download Hofstede’s cultural dimensions(p. 34-36) impact how you resolve conflict as a mediator? Explain.
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